Information collected from you
Information you provide to us. When signing up to use our services here at ManiaHosts we will collect your personal information, such as your name, address, email address and phone number, along with payment details.
We require this information to create a hosting contract with you that will serve as a billing agreement and legal contract between you and ManiaHosts.
All Information collected about you is collected when you visit our website and signup to our services we also track information like your IP address.
This information is kept for country location evidence and fraud screening along with proof of residence.
When you contact us, we will keep an archived record of any and all communication methods used and their content, in order to improve future responses.
How we use your information
To provide high quality support and customer service
To identify you are the account holder
To prevent fraud
To notify you of changes to your service/s
Disclosure of your details
You agree that we can share your personal information with:
third parties, including any suppliers and subcontractors in accordance with your hosting contract.
Analytics and search engine management to help us to improve our website
We will only disclose personal data to third parties in the event we sell or buy any business or assets in which case we will disclose your personal data to the buyer or seller. If Mania Hosts assets are acquired by a third party then personal data of its customers will form part of the assets transferred.
If we are under legal obligation to share your data with Government or other Legal entities if it is to be requested. This means you will need to accept any and all of our terms and conditions, in order to protect our and your rights and or the safety of Mania Hosts Ltd and its customers, or others. This includes sharing information with other third parties for the purpose of fraud protection and credit screening.
How long data is stored
Your data is stored for as long as needed to provide your service for the reason the data was collected in the first place. We will not store any sensitive payment details. We may also need to keep certain information for legitimate business purposes or law (such as billing records).
You may request for us to provide you with any and all data we store on you, provided that this is not found to be excessive in which case a charge may apply. You may at any time request that your personal information is not used for marketing reasons.
Access and updating data
You must make sure that the accuracy of your information and ensure that all details are kept up to date at all times, you can do this within your client portal at Mania Hosts.co.uk/clients.
How we store your data
We store and protect all personal data collected including using encryption where possible.
Should your data be breached, we will make sure that the application data protection laws are complied with and where required.